Communication Skills - Advice, Tips & Help

You can halve your comms budget, but double its impact? It sounds too good to be true. In fact it isn’t true. It’s actually more like quadruple or octuple or… this is where my Latin starts to desert me.

But the basic idea is that it is possible to get much, much more value from your comms budget with a far smaller spend on the media you use to reach your customers. Which in this age of austerity and belt-tightening is particularly needed.

What’s the secret to increasing your comms budget’s impact? Read more »

Do you ever fall into that really obvious, hugely gaping elephant trap? The one where you’re presenting or explaining something to someone and those readily available, deadly words slip out: “It’s a bit complicated”.

Because your audience will take their lead from you. If you believe it’s complicated (which, of course, implies Read more »

Your worst nightmare has become flesh.

You’re in the meeting that your colleague was supposed to have got the presentation ready for. But they’re conveniently sick. Instead, it’s you flustering your way through a mass of charts, graphs and figures that resemble nothing less than a Jackson Pollock. Read more »

If we are trying to make a good impression – both socially and in business – we often smile and hold contact the other person’s eyes as we shake their hand. The difficulty is that we give off thousands of other unconscious signals through our body language that other people will ‘read’ instantly and instinctively. Read more »

“Words account for only 7% of communication” 

Fact or Fiction?

Have you ever heard (or seen) some people mentioning that words only represent 7% of our communication? If so, you might also have heard them mention that tone of voice makes up 38% of our communication and that body language takes up the remaining 55%.

But is this fact or fiction?  Read more »

In today’s competitive business environment, the ability to communicate well with others is very important. Good communicators are able to give out the right ‘vibes’ – which in turn encourages a positive response from others. This can be seen as a natural ‘gift’ that some people possess and other don’t but the truth is Read more »