Effective Communication Skills
- 1 Day In-house Workshop
Effective Communication Skills is a one-day in-house training course which will help your staff to express themselves more effectively, have more influence with their colleagues and appear more confident in front of others.
This is a highly practical and interactive course. Delegates will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role plays throughout the day.
Our in-house course can be held at your premises throughout the UK and Europe.
Workshop Learning Outcomes
By the end of the workshop delegates will be able to:-
- Speak with more confidence and listen carefully to build rapport
- Analyse and utilise body language to their advantage
- Steer conversations and influence people
- Have the confidence to make more of an impact on their audience.
- Enhance their professionalism at work
- ... and have had a fun time doing it
A highly practical, enjoyable and very rewarding experience
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Client Testimonials
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"Great overall course. Learnt a great deal.” |
"Extremely interactive – makes you think more in depth about how you react to people and them to you.” |
"Good structure and practice sessions. Lots of opportunity to debate and discuss areas.” |
“I felt the course was very useful for my personal development especially in a professional sense. It made me realise there are lots of subtle ways to improve communication that I can work on.” |
"Alison kept the workshop very interesting and has great energy that I found infectious. I have discovered myself and learnt new things and ideas. Thank you.” |
"Pleasantly surprised at how much I enjoyed the course – imagined it to be awkward and embarrassing but left feeling more confident and knowledgeable.” |
"I attended the course to improve confidence and meeting techniques. Mike was an excellent trainer and has taught me things that I didn’t think I would be able to learn. I can now speak more clearly and monitor my own and others body language.” |
"It was practical, relevant to the workplace and the most enjoyable workshop ever attended. Would definitely recommend this course to colleagues.” |
"I have learnt important things about myself and I can implement these into my daily life” |
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Effective communication skills in-house course outline
Introduction
- Getting to know the group
- How do you see yourself?
- What makes a good communicator?
Use your voice more effectively
- Develop a greater awareness of your voice
- How to speak more confidently
- How to develop a more expressive tone of voice
- Understand how the voice conveys meaning
- How to use your voice to influence your listener
Generate confidence through body language
- How to appear more approachable and confident
- How to use the power of eye contact
- How to be more in control of your body language
Present yourself successfully
- How to create an immediate impression
- Use voice and body language to your advantage
- Give a short individual presentation with feedback
Styles of communication
- Identify your preferred style of communicating
- Become sensitive to other people's styles
- How to enhance your message
Learn the power of effective listening
- Understand the barriers to good listening
- How to Listen effectively to build rapport
- Questioning techniques to aid understanding
Review and action plan
- Identify key personal strengths
- Set targets for personal development
- Workshop review
The learning doesn't end when the course ends
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During the workshop delegates will receive a course manual that's full of practical tips and further information to help them consolidate what they have just gained from the course. |
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Each course comes with a FREE Followup Service by email . If delagatese have any questions they would like to ask about a forthcoming situation at work they can simply email us and we'll do our best to help. |
So we will continue to help develop their communication skills even after the course has completed!
In-company training fees
Our in-company one-day course (anywhere in the UK) costs from just £1190 + VAT and expenses for up to 6 delegates.
Call us on +44 (0)8456 444 150 or email us at inhouse@skillstudio.co.uk to check availability and to discuss things further.
And please remember, our in-house courses can be tailored to your specific requirements.
Like a copy of our Effective Communication Skills course brochure?
You can download our course brochure in Adobe Acrobat format by clicking here.
If you havent got an Adobe Acrobat viewer on your system, you can get it (for free) by clicking here.
So if you want your staff to have more personal impact ...
We know we can help them:-
- Speak with more confidence
- Use body language to their advantage
- Present themselves successfully
- Have more influence at work
Get in touch today ...
If you'd like to make a booking; got some questions you'd like to ask; or want to discuss the course in more detail with one of our trainers.
Call us on +44 (0)8456 444 150
or email us at: inhouse@skillstudio.co.uk
Speak to you soon.
Other Training Available from Skillstudio
Have a look at our various training options by clicking on one of the 3 training options below:-
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